After purchasing we will spin up your node and send you all the details you need to start using STRATO (usually within 2 – 48 hours).
There are a few ways to get help with your STRATO node:
- Check out our developer docs for instructions, troubleshooting information and FAQs for STRATO
- Explore the BlockApps forums for even more information. The BlockApps support team checks the forums daily!
- If you need even more support, contact [email protected] to arrange a support package that fits your needs
Upon payment you will be charged immediately, but your license period won’t start until your node has been fully configured by our team (usually within 2 – 48 hours).
To cancel or upgrade your plan, contact [email protected] and we will make your requested change ASAP (estimated 2 – 48 hours later).